BRIAN BRESS STUDIO TECH SUPPORT REQUEST

Please use the below TECH SUPPORT FORM to submit your request to the studio. This has method has proven to be the most efficient way to any solve maintenance issues.

Name of Collector or Insitution *

Title of the work *0 / 180

Date Purchased

Artwork Location *The is the location where the artwork is installed or stored.

Apartment, suite, etc

City

State/Province

ZIP / Postal Code

Country

Number of ScreensHow many screens does your piece have?

Describe the issue *

Image or Video of Issue *Please upload an image or video of the problem

Rear Image *Please upload an image of the back of the piece

Image of media card *Please remove the media card from the purple brightsign player located on the back of the work and take a picture of it.

Troubleshooting ChecklistTo help us know what's been done so far to solve the issue please check all of the troubleshooting processes you've tried.I cleaned out the media player with canned air.I checked all the connections including power and HDMI.I made sure that for multiple screen works all the pieces are plugged into the router.I tested the media player on another monitor to see if the media player or the monitor was causing the issue.

Name of Point Person *

Relationship to Collector or Roll at Institution *

Email Address *Please enter the email address we should use to coordinate the repair

Phone Number of Point PersonPlease let us know a good number to call to coordinate the repair.

Mailing Address *This is the address will mail any materials or parts to.

Apartment, suite, etc

City

State/Province

ZIP / Postal Code

Country